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CAR FINANCE 

​Once you’ve chosen the car you want to drive, let us help you to find the best way for you to finance it.

Here at Car City we offer only one finance product, hire purchase.

Key Facts about our Product.

 

•  A deposit of 10% of the car or a 1st payment will need to be made at the time of making the agreement.

•  The rest of the value of the car will then be paid off in installments over a period of 12 - 60 months. Depending on what the customer can afford.

•  The loan will be secured against the car, which will mean that the customer will not own the car until the final payment has been made.

•  Fixed interest rate will be added to the loan at the beginning, so the customer will no at the start exactly how much they will be paying back.

A chance to repay the loan in part or in full at anytime during the term. These settlement figures will be calculated accordingly to the Consumer Credit Act for regulated agreements

Finance Example:

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Once you have decided if this product is the one for you car city will take you through a short application process to see what payment plans it can offer you. Please note that all finance is subject to status and passing relevant credit checks. This product is only available to people over the age of 18, hold a full UK driving license and live within the UK. Only after all checks have been carried out will this product be offered. Car City is Authorised and regulated by the Financial Conduct Authority. More details of Car City's authorisation are available on request. 

Speak to us when you visit or you can contact us on 01536 671 329.

Problems with paying your current finance agreement with us: 

 

We understand that financial difficulties can arise unexpectedly for any of our customers, often through no fault of their own. If you find yourself in this position, we know from experience that everyone is different but we can usually help if we genuinely understand your situation. We pride ourselves on being non-judgmental in all circumstances and have many years' experience listening to our customers and working with them to establish the best way forward.

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The most important part of the process is alerting us to a change in your circumstances as quickly as possible. Please contact us today on the number above.

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It is important to know that there are a number of organisations who are not associated with Car City and can provide you with free and impartial advice. You may wish to visit the following sites:

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  • National Debt Line

  • Stepchange

  • Citizens Advice

  • Community Legal Advice

  • Money Advice Trust

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Please note that failure to keep up to date with payments may result in your car being repossessed.This will be explain fuller when your first enquire about getting your car on a higher purchase agreement with us.  

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Complaints 

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If you are not 100% happy with our product or the service provided by our company please contact us by:

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Phone : 07837438716

Email: carcitykettering@yahoo.co.uk

Letter: 30 Rock Hill, Rothwell, Kettering, NN14 6BY 

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We will acknowledge your concerns and aim to get back to you within 48 hours. 

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In the event that the customer is unsatisfied with the resolution of the complaint they have the opportunity to pursue the complaint via the FOS scheme within six months of the date of the final email received from the Firm.  For further information on the FOS please see: http://www.financialombudsman.org.uk/

 

The Financial Ombudsman Service

Exchange Tower

London

E14 9SR

Note: The Ombudsman will not consider a case which has not first been referred to the Firm in the first instance.

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Car City Rothwell the Credit Broker. 

 

Here at Car City Rothwell Limited we are also able to provide credit through Moto Novo Finance. This is available to all our customers over the age of 18 and who hold a full driving licence. If one of there products is more suitable to your circumstances please advise the sale adviser who will be happy to go through in more detail the types of Finance they offer along with the process. 

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* please note finance through Moto Novo is subject to credit checks and available to UK residents only. 

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Finance is subject to status and is only available to UK residents aged 18 and over. Finance provided by Car City Rothwell Limited, 30 Rock Hill, Rothwell, Kettering, NN14 6BY.

Car City Rothwell Limited Registered in England and Wales with registered number 07776619.
Registered Office: 63 Broad Green, Wellingborough, Northamptonshire, NN8 4LQ

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